As a service provider, we should always think that client should be given the best service result. Now this business man let us help him on building his own computer which can accomodate 2 monitor for multitasking.
We help him tohave a fast processing work station for a high demand of computer resources. This bad boy is now own by a very important guy who i think should received a power to make work and task done faster. Probably one of the project that i think effective enough and money worthy.
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Got a call from a propect client, it was about a problem she is been having for few months now. It have come to our attention that a CCTV rewire and configuration is needed as they want to view the camera online. Ofcourse, we immediately set an appointment for them so that we can also help them fix the units. Once we arrive at the site, the camera is a bit in a rough shape, it was not properly configured and it was not setup correctly. Though we somethings think that doing the task made by previous tech's should not be criticize but, in this case, we cannot disregard that it was the work by unprofessionals. So anyway, let me tell you what we have done for a client. First we help them rewire the LAN connection so the Unit can connect to the network. The first one is a bit challenging though because the CCTV Camera doesnt have any output video that we can use as reference for the PortForward configuration. Luckly for us, a previous which is just near by let us use the old computer that is not use anymore. Then, thats it. We have successfully configure the camera to make it live online. Also after all the things, we move to the next site and then, we configure the camera and wire it. They have the same settings though, so we dont have to repeat on what we have done before, it was just a copy paste configuration. Early in the morning, a family tried to make communication with JTG Tech. At first the call didn't make through, but after a few days of trying, the client manage to talk to us. It was just a short conversation though but we have manage to instantly give them instructions on what to do first before we start with the project.
It have come to our attention that a family member abroad wants to see a live feed of the CCTV camera, so what we ask them to do first is answer some few questions, and one important one is that if they can meet the minimum requirement to be able to make the CCTV camera live online. Luckly, all the things needed for the project is already in there position and we don't have to worry about anything else as the head of the family know already what to do. After a few days of constant communication, we have manage to visit the place and serve our purpose. It was manufactured by AXIR CCTV and it seems like the unit is already serving it purpose for a while already. But didnt matter at all as they always perform hardware maintenance. Anyway, it took us a few hours, its really not that easy at all as if you want to portforward a cctv, you need to have the skills to make your brain run faster as the time kills all the allocated for the project. Also, fast internet connection is a must as you should always need have the ability surf a lot of pages when you are required to research for a router modem model or product information, as well as firmware accesibility information. Here is the image of project that we have collected during our visit. We have received a call from CCI asking us to help them out with troubleshooting the email server. At first the owner thought that it was a email client problem(Thunderbird, Outlook, Em Client) but as per checking the server and also testing the email account. We have found out that some of the email account they have, is not yet existing on the webhost or the account is not yet created. To illustrate the situation for you, let me explain and give you the error code. When someone send an email unto a business account. The sender received and email saying the 550 error happen. [email protected] Invalid Address, ERROR_CODE :550, ERROR_CODE :Please turn on SMTP Authentication in your mail client. sender163-mail.zoho.com [74.201.84.163]:25297 is not permitted to relay through this server without authentication. [email protected] Invalid Address, ERROR_CODE :550, ERROR_CODE :Please turn on SMTP Authentication in your mail client. sender163-mail.zoho.com [74.201.84.163]:25297 is not permitted to relay through this server without authentication. What we recommend them to do is to open an email account using the webhost server. By this, the email should be hosted on the server as well as the website itself. They are encountering plenty of problem and here is another one. [email protected] (ultimately generated from [email protected]) host gmail-smtp-in.l.google.com [74.125.20.27] SMTP error from remote mail server after RCPT TO:<[email protected]>: 550 5.2.1 The email account that you tried to reach is disabled. le8si2259524pab.136 - gsmtp We have recommended the webmaster to simply access the webhost of the domain name associated with the email account. What we found out that it was also associated to a non exisiting email account which is hosted on Google(Gmail) what we ask them to do is to remove the account as this is the one causing the problem.
Luckly for us, all the recommendation are working. We have manage to help them out with the problem. |